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Technology Audit CA Unicenter Network & System Management r11.1 by CA
44; as well as potentially improving the quality of service. Users gain an holistic view of all components in the IT infrastructure; the solution monitors a wide...
SUN SPARC® ENTERPRISE! M4000, M5000, M8000, AND M9000 SERVER ARCHITECTURE by Sun Microsystems, Inc.
easy to manage, vertically-scalable systems with many of the benefits of traditional mainframes - without the associated cost, complexity, or vendor lock-in. Sun...
First Class Protection for the Mid-Size Organization: Control Your Network with an Out of Box Solution by ArcSight, Inc.
and security monitoring appliance that provides world-class protection for the mid-size organization. With little to no security expertise and few to no dedicated...
Comparing Data Center Batteries, Flywheels, and Ultracapacitors by APC
This paper explores several popular classes of batteries, compares batteries to both flywheels and ultracapacitors, and briefly discusses fuel cells...
Network-Optimized, Secure Replication for Enterprise-Class Disaster Recovery by SEPATON
risk and eliminates costly, time-consuming administration of tape media by making remote replication over a WAN or LAN fast, simple, and cost effective...
The Scalable Analytic Appliance: A Technical Overview by ParAccel
the performance and price-performance advantages of the ParAccel Analytic Database™ (PADB) with the enterprise reliability and feature set common in...
Replay™ Gives Ubicom an Easy Route to Disaster Recovery by AppAssure Software
class. While Ubicom employees have access to a wide variety of communication tools - phones, BlackBerry devices and pagers; e-mail remains the main path between...
Always On - Realtime Security Technology by McAfee, Inc.
This webcast discusses the current state of malware protection and the importance of reducing the "protection gap" and explains how Artemis...
Q&A for Determining Whether Oracle Advanced Customer Services Is Right for You by Oracle Corporation
investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization. Oracle Advanced...
Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of...
Advanced Customer Services for Oracle CRM On Demand by Oracle Corporation
return on your Oracle investment.

Oracle Advanced Customer Service experts work closely with your internal resources to provide proactive 24/7 remote services to help...
Lloyd Gosselink Rochelle & Townsend Ensure Reliable, Constant, E-mail Services with Replay AppImage by AppAssure Software
and protecting the e-mail system is a central function of information services. One of the most important steps was implementing Replay AppImage. Lloyd Gosselink...
Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry
TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry...
EMC Elevates IT Efficiency to New Heights with Advanced Customer Services by Oracle Corporation
goals. EMC is responsible for more than two-thirds of the globe's most important information. When you're responsible for managing this much sensitive data...
The Data Quality Ball by Pitney Bowes Business Insight
vendor to beat an independent path it needs to be capable of playing within a bigger canvas. Short of being acquired, the best way of doing this is to turn the application...
VeriSign Mobile Enterprise Services: Enabling Next-Generation Mobile Messaging for Enterprises by VeriSign, Inc
This Solution Paper provides an overview of the rapidly growing mobile messaging and alerts market, and introduces a solution that addresses that...
Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent
lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects. Migrating customers to...
Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM
and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all...
eGuide: The Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company
to rise above the hype cycle and truly ease the processing of business. Check out the third chapter of this Shortcut Guide to learn more about the benefits of...
The Total Economic Impact™ Of Progress Management for Interconnected Applications by Progress Software, Inc.
solution provides visibility, security, and control of the activities of services and end-to-end business transactions in a runtime environment. In February 2009...
Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from...
Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry
In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that...
Telecom Resource Center
Telecom transformation requires new services architecture
As telecom networks converge, the promise of IP has been that new services will be fast and easy to configure. But reality needs to catch up. IP multimedia subsystem (IMS) was... More...
Feb 20, 2009
Motorola misses wireless broadband high ground by Mike Jude, COO, Nova Amber LLC
networks, it is committed to continued development and deployment of pre-4G network capabilities and fiber-to-the-home (FTTH) technologies in 2009. Motorola cited significant advances in 2008, most... More...
Jan 13, 2009
Alcatel-Lucent's 5130 GMSP taps into location-based services revenue by Michael Morisy, News Writer
marketers to upload Geofencing information that can target a certain class of users based on self-identified age, gender, location, and interests, while the system also allows users to set the number of... More...
Sep 11, 2008
Next-gen networks: Why you need to get there
network infrastructure. Why now? Customers have grabbed the attention of service providers by demanding the kinds of applications that will make their personal and professional lives easier. Enterprise... More...
Sep 8, 2008
Telecom Related Definitions
video on demand
real time or download programs and view them later. A VoD system at the consumer level can consist of a standard TV receiver along with a set-top box. Alternatively, the... More...
Jul 17, 2007