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Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive,...
Optimizing Backup and Data Protection in Virtualized Environments by ExaGrid Systems, Inc.
servers with backup agents on each server, with the backup agent installed on top of the operating system (OS) running on the physical server. Each backup agent had its own...
New Security Solutions Using Intel vPro Technology by Intel Corporation
such as remote, redirected boot; console redirect; and agent presence checking. This could deliver benefits such as fewer labor-intensive deskside visits, increased...
TechReport: Leveraging Solid-State Technology (SSD) in the High Performance Storage Tier by Sun Microsystems, Inc.
made SSD technology more accessible throughout the data center.

This SearchStorage Tech Report is based on content from the SearchStorage.com "Storage Explained"...
Lumension Vulnerability Scanner by Lumension
The Lumension Security Vulnerability Scanner is a network-based scanning utility that provides IT departments with comprehensive...
The Compelling Case for Unified Messaging: Changes in unified communications make UM the right choice for most enterprises by Microsoft
Unified Messaging is now the best solution for telephone call answering. The use of voice mail has declined in recent years because of better alternatives for...
Desktop Virtualization with Citrix XenDesktop - 3 Easy Steps to a Better Desktop by Citrix
The complexity and cost of running and maintaining the desktop has reached new heights in today's progressively mobile and global...
Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry
manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps...
Windows 7 Review Guide by Global Knowledge
out at last.

But it was not to be. I can't quite bring myself to call Windows Vista a dud, because many aspects of its design (such as the revised administrative tools) show a...
eBook: Best Practices for DB2 on z/OS Performance by BMC Software, Inc
This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products...
Matching Data Deduplication Approaches to Workload Characteristics: The Quantum DXi7500 by Quantum Corporation
This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and...
Data Center of the Future: Virtual Tradeshow Event by Cisco Systems, Inc.
Please join us for a Data Center of the Future virtual event on Wednesday, July 15, 2009, where you will learn best practices and strategies...
IT Briefing: Improving Data Center Efficiency with Network and Storage Consolidation by Cisco Systems, Inc.
This IT Briefing will talk about the nightmare of the data center sprawl in the age of virtualization and how network and storage consolidation can reduce your total cost...
Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company
Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA...
CA eHealth® Simplifies Performance Management by CA
CA eHealth NPM integrates with other CA network, database and application management solutions, agents and third-party products...
Struts on Ajax: Retrofitting Struts with Ajax Taglibs by The Ajax Experience
In this session, Ted stirs some Ajax wizardry into a conventional Struts application, without all the sweat and bother of writing...
Voice Architectures and Deployment Models by Global Knowledge
or distributed architectures, as well as a choice of call control protocols. The design decision may be based on corporate policies (centralize control of...
Energy Efficient Cooling for Data Centers: A Close-Coupled Row Solution by APC
20kW per rack). This has driven an architectural shift in data center cooling. The advent of a newer cooling architecture that was designed for the higher densities has brought...
Avoidable Mistakes that Compromise Cooling Performance in Data Centers and Network Rooms by APC
This paper examines various mistakes that compromise data center colling systems, explains their principles, quantifies their impacts, and describes simple remedies. Most...
Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves
of Bowen & Groves says. Providing round the clock, or as we call it follow the sun support has meant putting in place strong systems for continuous improvement in all...
10 Things to Consider When Protecting Your Exchange Server by AppAssure Software
Does your current backup solution protect you from the following scenarios with a single product? Read on to discover the 10 things to...
Presentation Transcript: Endpoint security fundamentals by Sophos Inc.
This presentation transcript, taken from the video of the same name, offers a "back-to-basics" look at endpoint security and helps you...
Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry
This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. The adoption of ITIL frameworks to...
The Key to Optimizing VoIP Deployments by Blue Coat
have been slow to adopt VoIP technology due to concerns over call reliability and quality. To optimize VoIP deployments, Blue Coat is driving a new generation of solutions...
Telecom Resource Center
At Mobile World Congress, 4G fortunes being made by Michael Morisy, News Writer
at the show -- "the world's first" end-to-end international LTE call, in partnership with T-Mobile in Germany.

Dick Lynch, Verizon Communications' executive vice president and CTO, was complimentary of... More...

Feb 19, 2009
Telecoms now see customer service as differentiator, not cost center by Michael Morisy, News Writer
the savings from shipping jobs overseas have dropped even as U.S. call centers have become cheaper to run through technological and organizational leaps.

"Proper routing and queuing can go a long way to... More...

Feb 12, 2009
Tackling next-gen network OSS/BSS challenges by Jeff Cotrupe, Contributing expert
operations, to listen to what it takes to establish a revenue operations center to track complex service revenue.

Not that long ago, whenever someone started crowing about "next-generation OSS," listeners could... More...

Sep 12, 2008
IPTV gives telecoms interactive edge in fight for local markets by Michael Morisy, News Writer
according to Borelli and Vittore, there is a lot of interest in combining call functionality into the television experience: Caller ID on the screen, for example, has been popular with early adopters' customers.

... More...

Apr 24, 2008
Telecom market heading for healthy growth, TIA projects by Kate Gerwig, Site Editor
among the last consumables affected by a slowdown. "Telecom is not at the center of this downturn, like they were in 2001," Seiffert said. "Not that telecom is immune, but it's an area where there's a lot of growth right now."

... More...

Feb 26, 2008
Telecom Related Definitions
session border controller
can exist as a single, independent hardware unit containing all of the resources necessary for call signaling and call control. Alternatively, the signaling and control... More...
Jul 16, 2007